This Privacy Statement applies to Kalo Technologies, Inc. the entity that creates and owns the Dimely product (“Dimely,” “we,” “us,” or “our”) and explains how information you provide to us or that we obtain about you from your use of our websites, products and services, is used and shared.
Our privacy practices set forth here reflect Dimely’s activity as a data controller. For purposes of this Privacy Statement, “Business Partners” means subcontractors, vendors or other entities with whom we have ongoing business relationships to provide products, services or information. “Personal Information” means information that can identify you, such as your name, telephone number, email address, Internet Protocol (“IP”) address and location data.
THE INFORMATION WE COLLECT
We may ask you to provide Personal Information when you use our Website, attend a Dimely event, or when you: use our websites or applications; request quotes, services, support, downloads, trials, whitepapers, training or information; place orders for products or services or register for events or webinars; create and manage an account; participate in surveys, sweepstakes or other promotional activities online or in any other venue; provide a testimonial; subscribe to newsletters, Dimely programs, marketing and promotional emails or other materials; Interact with us on third party social networks (subject to that third party’s terms of use and privacy policies); or contact us.
We may collect information you choose to provide about you and your company, which may include your company name, your name, title, e-mail address, postal address, login ID, password, and telephone number. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary. If you make a purchase, we may ask for your credit card number and billing information.
THE INFORMATION WE AUTOMATICALLY COLLECT
We may automatically collect behavioral and usage information about your visits to our Website, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with our website and services. We may also collect certain information from the browser you use to come to our website, such as your IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and the URL to which you browse away from our site if you click on a link on our site.
In connection with the provision of the Services, Dimely collects information from the Services, and from the customer systems, applications and devices that are used to access our Services. Such information is used to facilitate the delivery of the Services to our customers (including managing and monitoring the infrastructure), providing support, and Dimely’s own analytics and product improvement and development purposes. The data collected is generally technical information, with limited individually identifying information such as alphanumeric codes which reference your user, email address, IP address of the user’s device, and other identifiers (including cookies). Depending on the Service, the information may include the following types of data:
• Config Data: how you use the Services;
• Feature Use: how you interact with Services;
• Performance: info on how the Services are performing when used by you; and
• Service Logs: to record systems event, during the use Services.
INFORMATION WE PROCESS ON BEHALF OF OUR CUSTOMERS
In the course of using our products and services, Dimely customers and their end-users may choose to integrate data that contains personal data of their individual customers. The information our customers and their end-users integrate through the Dimely services is processed by Dimely purely on behalf of the customer at the customer’s sole discretion and direction. Dimely’s privacy practices for these instances of processing will be governed by the contract that we have in place with our customers, and not by this Privacy Statement.
Dimely has no direct relationship with the individuals whose personal data it processes through our cloud- based services. If you have any questions or concerns about how such information is handled or would like to exercise your rights with respect to such data, you should in the first instance contact the person or entity (i.e. the data controller) who has contracted with Dimely to use the Dimely service to host or process this information (e.g. your employer). They control the personal information in these cases and determine the security settings within the account, its access controls and credentials. We will, however, provide assistance to our customers to address any concerns you may have or requests you make, in accordance with the terms of our contract with them.
HOW WE USE PERSONAL INFORMATION
Dimely may use your Personal Information to:
• Deliver the products and support or carry out the transactions you have requested;
• Send communications to you, such as your transaction status (for example, order confirmations), information about products and services available from Dimely and its corporate affiliates, event announcements, important product notices including those announcing changes to our terms or policies, promotional offers and surveys;
• Facilitate the use of our Website and communications from our Business Partners;
• Administer, customize, personalize, analyze and improve our products, services (including the content and advertisements on our Website), technologies, communications and relationship with you;
• Enforce our conditions of sale, our Website terms and/or separate contracts (if applicable) with you;
• Prevent fraud and other prohibited or illegal activities;
• Protect the security or integrity of our Website, our business, or our products or services; or
• Perform other functions or serve other purposes, as disclosed to you at the point of collection or as required or permitted by law.
If Dimely is involved in a merger, acquisition, or sale of all or a portion of its assets affecting the ownership of your Personal Information, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share Personal Information with corporate affiliates to carry out transactions you request, to make our business or that of our corporate affiliates more responsive to your needs, including so that our corporate affiliates may provide you with information about those corporate affiliates’ products and services, or for research or analysis. We may also disclose Personal Information in connection with legal orders from law enforcement or other government bodies; as required by law or regulation; to protect the rights of Dimely, its customers, the public, or others; to combat fraud or criminal activity; or with your consent.
In addition, we may share Personal Information to carry out transactions you request with Business Partners that help Dimely or our corporate affiliates customize, analyze and/or improve our communication or relationship with you. This may include requests relating to Dimely products or services. We will only share Personal Information with Business Partners who share Dimely’s commitment to protecting your Personal Information. Except as described above, we will not disclose Personal Information to third parties for their own marketing purposes unless you have provided consent.
We may disclose your Personal Information for any purpose with your consent.
We may share information with a purchaser of all or part of Dimely, or our corporate affiliates if required.
We may aggregate or de-identify information so that it does not identify you and share that and other non-personal information with third parties for any purpose.
LEGAL BASIS FOR PROCESSING
Our legal basis for collecting and using your Personal Information as described in this Privacy Statement will depend on the Personal Information concerned and the specific context in which we collect it. In general, we collect and process your Personal Information on one or more of the following bases:
• To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote). We will advise you upon collection whether the provision of your Personal Information is mandatory and of the possible consequences if you do not provide us with your information.
• For compliance with Dimely’s legal obligations where other laws require the processing of your Personal Information (for example, health and safety, taxation and anti-money laundering laws) or where we need your Personal Information to protect your vital interests or those of another person.
• Dimely’s (and its Business Partners’) legitimate interests which include the provision of this website and/or relevant products and services, and/or the carrying out of marketing and profiling activities, provided always that our legitimate interests are not outweighed by any prejudice or harm to your rights and freedoms.
If you have any questions or need more information concerning the legal basis on which we collect your Personal Information, please contact us at
privacy@dimely.co
RETENTION OF YOUR PERSONAL INFORMATION
We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Statement, for as long as your account is active, and in accordance with Dimely’s retention policies and applicable law. For more information on the relevant timeframe or criteria to determine the retention period please contact
privacy@dimely.co.
YOUR EU DATA PROTECTION RIGHTSWhere the processing of your Personal Information is subject to EU data protection laws, you have the following data subject rights. Please note that these rights are not absolute and in certain cases are subject to conditions as specified in applicable law.
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Access: you have the right to request information about how we process your Personal Information and to obtain a copy of that Personal Information.
Rectification: you have the right to request the rectification of inaccurate Personal Information about you and for any incomplete Personal Information about you to be completed.
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Objection: you have the right to object to the processing of your Personal Information, which is based on our legitimate interests (as described above).
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Erasure: you have the right to request the erasure of your Personal Information (subject to certain conditions).
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Automated decision-making: you have the right not to have a decision made about you that is based solely on automated processing if that decision produces legal or similarly significant effects concerning you.
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Restriction: you have the right to ask us to restrict our processing of your Personal Information, so that we no longer process that information until the restriction is lifted.
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Portability: you have the right to receive your Personal Information, which you have provided to us, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances.
In addition to the above, you have the right to lodge a complaint with a supervisory authority if you consider that our processing of your Personal Information infringes applicable data protection law.
If you have any questions about the type of Personal Information we hold about you or if you wish to request deletion or correction of Personal Information we hold about you, or exercise any other data subject right, please send a written request to
privacy@dimely.co. While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests or to impose restrictions or requirements upon such requests if required or permitted by applicable law.
SPECIAL CONSIDERATIONS FOR CALIFORNIA RESIDENTS
We do not “sell” your personal information to any Business Partners as currently defined under the California Consumer Protection Act.
You may have the following consumer privacy rights under applicable state laws, including California privacy laws:
• Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
• Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
• Right to Portability: you may have the right to receive your personal information, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances.
• Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
• Right to be free from discrimination: Dimely will not discriminate against you for exercising your consumer privacy rights.
SELECTING YOUR COMMUNICATION PREFERENCES & ACCESSING YOUR PERSONAL INFORMATION
You may choose to receive or not receive marketing communications from Dimely by indicating your preferences. To do this, you can click “unsubscribe” in any marketing email communications we send you, or you can send us an email at
privacy@dimely.co.
Please allow up to 10 business days for your email preferences and any updates of your Personal Information to take effect. We will then retain your information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. If you opt out of receiving marketing communications, we may still communicate with you in connection with transactions you request and/or servicing your account.
Any marketing by Dimely, or any third parties on behalf of Dimely, will be conducted in accordance with applicable laws and include (where applicable) methods to allow you to express your preferences (including being removed from our advertising and marketing lists as set out above).
HOW WE SECURE PERSONAL INFORMATION
Dimely is committed to protecting the security of your Personal Information. Dimely takes all reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorized access, modification or disclosure. The ways we do this include:
• Using encryption when collecting or transferring sensitive information, such as credit card details;
• Having in place technical and organizational measures designed to ensure the ongoing integrity, availability and resilience of processing systems and services;
• Limiting physical access to our premises;
• Limiting access to the information we collect about you;
• Ensuring that we and our Business Partners have appropriate security safeguards to keep Personal Information secure; and
• Where required by law, destroying or de-identifying Personal Information.
We encourage you to keep any passwords you use confidential and to be careful to avoid “phishing” scams where someone may send you an email that appears to be from Dimely asking for your personal information. Dimely will not request your ID or password through email.
COLLECTION AND USE OF CHILDREN’S PERSONAL INFORMATION
Dimely takes children’s privacy seriously. We do not knowingly collect Personal Information from children through our Website. If you are a child as understood by the laws of your country, please do not submit any Personal Information through our Website without the express consent and participation of a parent or guardian.
COOKIES AND SIMILAR TECHNOLOGIES
Dimely may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, or with any other non-personal information for the purpose of building a profile of an individual, we treat the combined information as personal information for the purposes of this Privacy Policy.
If you want to disable cookies, check with your browser provider to learn how to do so. Note that certain SheetWhiz features and other online services may be unavailable once cookies are disabled.
As is true of most Internet services, we may gather some information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer our services and website, to learn about user behavior, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we may use a "click-through URL" linked to content on the Dimely website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, do not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
LINKS TO EXTERNAL WEBSITESOur Website may contain links to third-party sites. Dimely cannot control and is not responsible for the privacy practices of such third-party sites. Dimely encourages users to be aware when they leave our Website, and to read the privacy statements of each website they visit. This Privacy Statement applies only to Dimely.
BLOG / FORUMOur Website may eventually offer publicly-accessible blogs or community forums. Please be aware that any information you provide in these blogs or forums may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at
privacy@dimely.co. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
CHANGES TO THIS PRIVACY STATEMENTThis Privacy Statement is effective as of July 1, 2024. Dimely reserves the right to change this Privacy Statement at any time. If Dimely materially changes its Privacy Statement, we will either notify users via e-mail or via a prominent notice posted on our Website prior to the change becoming effective. (see
www.Dimely.co/privacy). Changes are effective as of the date we post them on the Dimely Privacy Statement page. We encourage you to periodically review this Privacy Statement to be informed of how we are using and protecting your Personal Information.
